Business Analyst - Systems

At the St. Lawrence Seaway Management Corporation, our people come first. We are proud to make a real difference by contributing to a sustainable and efficient transportation of goods. Applying to join our dynamic team will make you an ambassador for a seaway that is essential to everyone’s daily life. Discover a workplace that promotes safety, diversity and innovation.

Location: Cornwall, Ontario (CA-ON)
Assignment: Permanent
Hours of work: 37.5 per week
Salary: 110 526$ to 122 694$

Your Role

Be part of a successful team driving the implementation of new solutions, SAP system migrations, as well as user support and training. Problem-solving is one of your strengths, and you enjoy contributing to the search for technological solutions.

Your place could be with us!

Our advantages

• Competitive compensation including a defined benefit pension plan, comprehensive group insurance, and virtual health care services;
• Annual performance bonus;
• Hybrid work model combining flexibility and collaboration;
• Flexible work schedule of 37.5 hours per week;
• Generous paid time off to promote a healthy work-life balance;
• Employee and Family Assistance Program (EFAP);
• Professional development, wellness programs, and much more!

Your Responsibilities

• Provide expertise in the use of the various applications within the portfolio and ensure user support.
• Assess system support issues and implement appropriate corrective actions.
• Develop and maintain access procedures, functional specifications documentation, and training materials.
• Train the “superusers “community.
• Contribute to the research and analysis of current system capabilities and participate in the development of technological solutions.
• Implement changes and updates by preparing functional specifications, then designing, testing, and deploying the required adjustments.
• Analyze new projects and requests, and provide recommendations.

Your Profile

• University degree in Business Administration or a related field.
• Minimum of three (3) to five (5) years of experience in a similar role supporting various business applications.
• Good knowledge of SAP functional components (configuration, tables, transactions, etc.).
• Strong understanding of business processes, including maintenance management, project management, materials management, and quality management.
• Knowledge of SAP implementation processes and associated methodologies (ASAP).
• Project management experience in a structured and collaborative environment.
• Strong interpersonal skills.
• Ability to proactively respond to the needs of users and internal stakeholders.
• Fluency in French and English, both spoken and written. This requirement is necessary due to the position’s communication with teams located in Quebec and Ontario.
• Valid driver’s license, Class G (Ontario) or Class 5 (Quebec), with a driving record that meets insurance requirements.

The St. Lawrence Seaway Management Corporation is committed to diversity by encouraging an inclusive and equitable recruitment and work environment. We welcome everyone to apply, including candidates who identify as a member of one or more of the following groups:  women, Indigenous persons, visible minorities and persons with disabilities to apply.

We would love to connect with you about this opportunity.  
 

Please note that only those candidates under consideration will be contacted.

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